Xfinity Store by Comcast
📡 Internet & Cable · Denver
total experiences
replied on google
Most reported issues
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Experiences
Xfinity locked phone after cancellation, preventing payoff and use
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6000BEx8lp. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer waited 30 minutes in line without moving
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6007BDIseL. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Unable to lower bill or get clear explanation of offers.
Business reply on Google
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6003B8nDZB to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Staff refused to replace faulty equipment and charged for shipping.
Business reply on Google
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6007BBkKU1 to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Slow internet speeds and unhelpful AI customer service
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6008B6V7Oi. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Company lies about prices and raises them
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6008hH70u. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer service unhelpful after sign-up
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6003Cp7CR . Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Manager refused to help with credit verification paperwork
Business reply on Google
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link https://comcast-livechat.sprinklr.com to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Manager and staff unhelpful; wife's billing and equipment issues unresolved.
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/600273TEC. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Salesperson could not understand English or solve problem.
Business reply on Google
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6009AjekW to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer cannot access account online or get help from support.
Business reply on Google
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6007FO7HR to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Xfinity failed to fix a dangerous wire after multiple service appointments
Business reply on Google
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/6006fHS0M to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Slow service and unhelpful staff for phone replacement
Business reply on Google
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/60004Uqpm to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Did not receive promised $400 credit on new phone
Business reply on Google
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/60044gf3r to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer overcharged nine times totaling $551 over two years
Customer cannot reach live support and was misled about phone contract.
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6003FLfDX. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Staff failed to provide equipment and activate internet service
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6000LPloY Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Staff lectured customer and did not resolve internet login issue.
Business reply on Google
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6002QR4S6 to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Staff refused to help customer set up new phone
Business reply on Google
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/6008YEYaC to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Staff member was rude and disrespectful to customer
Business reply on Google
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link < http://spr.ly/6002wUcRi > to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.