Zaxbys Chicken Fingers & Buffalo Wings
🍽️ Restaurants · Atlanta
total experiences
replied on google
Most reported issues
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Experiences
employees ignored the customer and the manager acted in a hostile manner
Business reply on Google
Sorry Martin for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Incorrect order preparation and slow refund processing by staff.
Business reply on Google
Sorry CT for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Staff were rude and accused the customer of theft over a drink.
Business reply on Google
Sorry Larhonda for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Order was not prepared and staff ignored the customer for thirty minutes.
Business reply on Google
Sorry J for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
The restaurant failed to include ordered items in a delivery.
Business reply on Google
Sorry Nnamdi for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Cold food served by rude and unresponsive staff members.
Business reply on Google
Sorry Eric for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Long wait time and unprofessional behavior from the store manager
Business reply on Google
Sorry Melanie for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Drive-thru attendant was rude and mishandled the food bag
Business reply on Google
Sorry Austin for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Salad ingredients are frequently missing and lobby items are out of stock.
Business reply on Google
Sorry Edward for the negative experience with missing ingredients and unavailable items. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you.
Staff refused to provide fresh food or process an immediate refund.
Business reply on Google
Sorry Danielle for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Manager was rude and refused to provide requested utensils.
A live roach was found in the fried chicken salad.
Business reply on Google
Sorry Ms. for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Incomplete order and failure to follow specific drink preparation instructions.
Business reply on Google
Sorry slatt for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Customer found a partially eaten egg roll in their salad.
Business reply on Google
Sorry Devonare for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Foreign object found in food posing a severe allergy risk.
Business reply on Google
Sorry Mallory for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Customer received incorrect portion sizes and smaller chicken strips than expected.
Business reply on Google
Sorry Don for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Incomplete and poor quality food served at high price
Business reply on Google
Sorry Buttafly for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Staff were unprofessional and the order was missing requested sauces.
Business reply on Google
Wynette, it looks like we let you down during your visit Zaxby's. We would love to know what we can do to improve our experience. Please contact us at feedback.zaxbyslistens.com so we can learn more.
Long wait times and incomplete order received.
Inadequate portion sizes and long wait times for food orders.