Zaxbys Chicken Fingers & Buffalo Wings
🍽️ Restaurants · Charlotte
total experiences
replied on google
Most reported issues
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Experiences
Poor service, long wait times, and unprofessional staff behavior.
Cold food and unprofessional behavior from staff and management.
Business reply on Google
Sorry Tony for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Customer refused service by staff after a disagreement over behavior
Business reply on Google
Sorry David for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Missing items from order and poor food quality
Business reply on Google
Sorry Destiny for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Staff failed to take the correct order for wings and tenders.
Business reply on Google
Sorry Al for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Excessive wait time for a mobile order at the drive-thru
Business reply on Google
Sorry Andrea for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Staff were rude and failed to correctly identify the pickup order.
Business reply on Google
Sorry Lizzy for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Inaccurate orders, poor food quality, and unprofessional staff behavior.
Business reply on Google
Asia, thank you for leaving us a review about Zaxby's. Please contact us at feedback.zaxbyslistens.com so we can improve.
Inadequate dipping sauce provided for a large order of chicken tenders.
Business reply on Google
Sorry Willie for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Drive-thru staff member was rude and confrontational toward the customer.
Business reply on Google
Derek, we appreciate you leaving us a review. We are sorry to hear we did not meet your expectations. Please contact us at feedback.zaxbyslistens.com so we can learn more.
Rude staff and poor service resulted in spilled food.
Business reply on Google
Jackie, thank you for leaving us a review about Zaxby's. Please contact us at feedback.zaxbyslistens.com so we can improve.
Foreign object found in food order
Food was poorly prepared, improperly packaged, and served cold.
Incorrect order received with cold food and burnt bread.
The chicken sandwich had poor quality ingredients and insufficient meat.
Inadequate portion size, poor food quality, and rude staff behavior.
The restaurant provided an incomplete portion of chicken tenders.
staff displayed poor attitudes and were unkind to customers
Staff provided incorrect change and refused to resolve the billing error.