Zaxbys Chicken Fingers & Buffalo Wings
🍽️ Restaurants · Huntsville
total experiences
replied on google
Most reported issues
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Experiences
Food served cold, incorrectly prepared, and lacking sauce multiple times.
Business reply on Google
sharonda, we are sorry to hear you were not fully satisfied with your experience at our Zaxby's restaurant. Please email us at guestexperience@missmgmtinc.com so we can make this right for you.
Staff were rude, forgot the order, and served cold, incorrect food.
Business reply on Google
Sorry Declared for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Long wait time for a small order despite outdoor payment processing.
Business reply on Google
Ashley, we are sorry to hear you were not fully satisfied with your experience at our Zaxby's restaurant. Please email us at guestexperience@missmgmtinc.com so we can make this right for you.
Poor facility maintenance and unprofessional staff behavior during visit.
Business reply on Google
Ben, we are sorry to hear you were not fully satisfied with your experience at our Zaxby's restaurant. Please email us at guestexperience@missmgmtinc.com and let us know what time you visited so we can make this right for you.
Staff member was rude and prematurely closed the lobby to customers.
Business reply on Google
Molly, we're sorry to hear about your experience with our staff and the inconvenience it caused. Thank you for your feedback; we'll address this with our team to improve our service.
Incomplete order received and drink preparation error.
Business reply on Google
Sorry Brin'ja for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Incorrect order fulfillment and poor food quality
Business reply on Google
joecoffee968, we are sorry to hear you were not fully satisfied with your experience at our Zaxby's restaurant. It is our aim to accurately serve fresh product to every Guest. Please email us at guestexperience@missmgmtinc.com so we can make this right for you.
The salad ingredients were not fresh and the food was old.
Business reply on Google
Latrecia, we are sorry to hear you were not fully satisfied with your experience at our Zaxby's restaurant. Please email us at guestexperience@missmgmtinc.com so we can make this right for you.
The chicken wings were dry and the tenders were old.
Business reply on Google
Oscar, we're sorry to hear that your experience with our chicken wings and tenders did not meet your expectations. Thank you for your feedback; we'll address these concerns to improve our quality.
frequent order inaccuracies and presence of panhandlers outside the restaurant
Business reply on Google
Sorry Jared for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
The drive-through service at this location is consistently slow.
Business reply on Google
Sorry Megan for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Frequent order inaccuracies and missing food items at night shift.
Business reply on Google
zane, we are sorry to hear you were not fully satisfied with your experience at our Zaxby's restaurant. Please email us at guestexperience@missmgmtinc.com so we can make this right for you.
The meal served had small portion sizes and insufficient sauce.
Business reply on Google
Sorry Sebastian for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Order was left sitting on the counter and served cold.
Business reply on Google
Tia, we are sorry to hear that your order was not delivered to your car as expected. We have refunded your order and will coach are team to prevent this from happening again. Thank you for taking the time to give us feedback. We hope you will consider to visit us again soon.
Drive-thru staff member was rude and unprofessional during the ordering process.
Business reply on Google
Sorry Jon for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Chicken pieces appeared bitten and fries were soggy.
Business reply on Google
Alexia, we are sorry to hear you were not fully satisfied with your experience at our Zaxby's restaurant. Please email us at guestexperience@missmgmtinc.com so we can make this right for you.
The boneless wings served were old and inedible.
Business reply on Google
Zakiya, we're sorry to hear your experience at our Zaxby's restaurant did not exceed your expectations. Please email us at guestservices@missmgmtinc.com and reference this review so we can learn more about your visit and help make things right.
The food quality and portion sizes have significantly decreased.
Business reply on Google
Babak Thanks for bringing this to our attention. Please contact us at guestservices@missmgmtinc.com.
Small portion sizes and hair found in the food.
Business reply on Google
Caden Thanks for bringing this to our attention. Please contact us at guestservices@missmgmtinc.com.
The chicken breast portion served was incomplete.
Business reply on Google
We're sorry to hear your experience at our Zaxby's restaurant did not exceed your expectations. Please email us at guestservices@missmgmtinc.com and reference this review so we can learn more about your visit and help make things right.