Zaxbys Chicken Fingers & Buffalo Wings
🍽️ Restaurants · Jacksonville
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Staff provided incorrect order, shorted change, and practiced poor hygiene.
Business reply on Google
Sorry Breana for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
The restaurant provided an incorrect order with missing items.
Business reply on Google
Sorry Lakecia for the incorrect order and missing items. Please contact us directly so we can address this issue. Thank you.
Staff attempted theft, provided incorrect orders, and displayed unprofessional conduct.
Business reply on Google
Sorry Thomas for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Food was served cold and excessively oily.
Business reply on Google
Sorry Angela for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
food items were missing sauce and served at improper temperature
Business reply on Google
Sorry Jantina for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
staff discarded customer order before the store closing time
Business reply on Google
Sorry Kian for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Staff are unprofessional and the restaurant is frequently out of stock.
Business reply on Google
Sorry MeChelle for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
staff ignored customers at the counter and drive-through
Business reply on Google
Sorry Billy for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Incorrect order and rude staff behavior at drive-through
Business reply on Google
Sorry Terry for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
employees ignored customer at the counter for five minutes
Business reply on Google
Sorry Jon for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Staff displayed unprofessional behavior and refused to provide service in lobby.
Business reply on Google
Sorry Jerome for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Manager failed to honor a promised refund for poor quality food.
Business reply on Google
Sorry Matt for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
The drive-through food was served cold and tasted stale.
Business reply on Google
Sorry T for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Unavailable menu items and cold food served at the restaurant.
Business reply on Google
Sorry Luis for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Frequent order inaccuracies and unprofessional staff behavior at this location.
Business reply on Google
Sorry emanuel for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Staff consistently provide incorrect orders and exhibit unprofessional, rude behavior.
Business reply on Google
Sorry Nikole for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Staff ignored customers and provided unprofessional service.
Business reply on Google
Sorry Awesome for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Unsanitary conditions, poor staff behavior, and broken drive-through equipment.
Business reply on Google
jason, thank you for leaving us a review about Zaxby's. Please contact us at feedback.zaxbyslistens.com so we can improve.
The restaurant provided fewer chicken tenders than ordered.
The chicken strips and toast were old and dry.