Zaxbys Chicken Fingers & Buffalo Wings
🍽️ Restaurants · Spartanburg
total experiences
replied on google
Most reported issues
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Experiences
poorly designed parking lot layout causes confusion and staff confrontation
Business reply on Google
Sorry Patricia for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
customer was double charged and has not received a refund
Business reply on Google
Sorry Peyton for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Staff were inattentive and unprofessional toward customers.
Business reply on Google
Sorry Sally for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
customer waited five minutes at drive thru without receiving service
Business reply on Google
Sorry Vix3nx for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Staff were unprofessional and the manager was aggressive toward customers.
Business reply on Google
Sorry Wolfe for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Inexperienced staff provided poor service at the drive-through.
Business reply on Google
Please contact us at feedback.zaxbyslistens.com, so we can any issue you may have had. Thank you.
The restaurant charged an excessive price for a cup of water.
Business reply on Google
Sorry Brae for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
customers experienced food poisoning after consuming the boneless wings
Business reply on Google
Sorry Keira for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
The food quality was poor, dry, and tasted pre-heated.
Business reply on Google
Sorry Dasha for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
In-store staff lack communication and customer service skills.
Business reply on Google
Sorry Hillary for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Missing utensils and watered down fountain drinks provided with order.
Business reply on Google
Sorry K.R. for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Incorrect salad order requires customer to return to the restaurant
Business reply on Google
Sorry KIMBERLY for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
The restaurant repeatedly failed to prepare the order correctly.
Business reply on Google
Sorry Cherie for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Unsanitary conditions, long wait times, and refusal of refund for contamination.
Business reply on Google
Sorry Stephanie for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Staff refused to take order at the drive-thru window
Business reply on Google
Sorry Brittany for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Poor food quality and high prices for the value received.
Business reply on Google
Sorry Jesse for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Rushed service, undercooked fries, and incorrect sauce application on wings.
Business reply on Google
Sorry Bobbijo for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
The chicken sandwich was missing ingredients and prepared incorrectly.
Business reply on Google
Chris, thank you for leaving us a review about Zaxby's. Please contact us at feedback.zaxbyslistens.com so we can improve.
Manager ignored customer at the register to talk on the phone.
Customer experienced an excessive wait time for a pickup order.